FAQS

What services are available? The Party Rental Company of Grand Rapids, Michigan offers a full service special event department including beverage catering, food catering, party rentals, vendor referrals, party planning coordination and much more. We are a one stop shopping address that offers the expertise you are looking for to have a successful event.

What are your business hours? The Party Rental Company of Grand Rapids, Michigan team is available to serve you Monday through Sunday from 8:00 a.m. to 7:00 p.m.The showroom and all event planning assistance is also available by appointment. For more information, call 616.459.0116 or email: alyssrj@tds.net.

Where are you located? The Party Rental Company of Grand Rapids, Michigan is conveniently located at 1120 Michigan Street, Grand Rapids, MI 49503.

What payment methods do you accept? The Party Rental Company of Grand Rapids, Michigan accepts the following credit cards: MasterCard, Visa and American Express. Personal or company checks and cash are also acceptable. We require all orders to be paid in advance of delivery, except for established accounts.

What are your payment terms? A 50 percent deposit is necessary to confirm an event reservation.

Do I have to wash the products I rented? We ask that all food service products be rinsed of all food and liquids. A linen bag is provided to package your soiled linen. Please take care to remove excess food and debris from the cloths and napkins prior to bagging and resending.

What are the general delivery procedures? We are pleased to accommodate special delivery requirements on a per event basis. Please contact your sales coordinator to discuss your needs and to obtain a price estimate.

Can I pick up my order? Yes, you may pick up your order one day in advance of your event and return the equipment the following business day.

How far in advance should I place my order? To ensure equipment availability, we recommend that you place your order as soon as you have an event date and an approximate number of guests confirmed.

Do you offer setup and takedown service for equipment? We are pleased to offer assistance with the setup of your special event rental orders. Rates for setup service are based on the type of equipment. A standard setup fee applies. The Party Rental Company of Grand Rapids, Michigan offers assistance with the setup and takedown of the following types of equipment: Tents, Tables, Chairs, Linen, Tablecloths, Linen, and Table Skirts. If you are in need of assistance for a piece of equipment not listed, please contact our event sales team with your request and we will do our best to accommodate your needs.

Do you rent linen? Yes! We offer an extensive selection of beautiful solid colors and exquisite patterns in a variety of textures and sizes. We also offer custom overlays and chair covers. Linen rentals require a two-business-day advance reservation.